Privacy Policy

Scoop.Whisk.slay

Privacy Policy

Last updated: October 3 2025

Welcome to ki’en Matcha Club (“we,” “our,” or “us”). This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website www.kienmatchaclub.in (“Website”).

By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information from you in the following ways:

a. Information You Provide

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

Full name
Email address
Phone number
Billing and shipping address
Payment details (processed securely via Shopify or third-party gateways)
Any message or feedback you send us

b. Automatically Collected Information

When you visit our Website, we automatically collect:

Device information (browser type, IP address, time zone)
Website usage data (pages visited, time spent, referral source)
Cookies and similar tracking technologies to improve user experience and marketing performance

c. Third-Party Information

We may receive limited information from Shopify, payment gateways, or delivery partners to complete your order safely and efficiently.

2. How We Use Your Information

We use your personal data to:

Process and fulfill your orders
Communicate with you about your purchase or inquiries
Send you updates, promotions, or newsletters (only if you opt-in)
Improve our products, services, and website experience
Detect and prevent fraud or unauthorized transactions
Comply with applicable laws and regulations

3. Sharing Your Information

We do not sell or rent your personal information.

However, we may share data with:

Service providers: Shopify, payment gateways, logistics partners, or analytics providers who help us operate our business.
Legal authorities: If required by law or to protect our rights, safety, or property.

All third parties are bound by confidentiality and data protection obligations.

4. Cookies

Our Website uses cookies to enhance your browsing experience.

Cookies help us:

Remember your preferences
Analyze traffic and site performance
Show personalized product recommendations

You can disable cookies in your browser settings, but some features of the site may not function properly.

5. Data Security

We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration.

Your payment details are processed securely by Shopify and payment partners — we do not store your card or UPI information.

6. Your Rights

You have the right to:

Access or correct your personal information
Withdraw consent for marketing communications
Request deletion of your personal data (subject to legal retention requirements)

To exercise these rights, please email us at [insert your email address].

7. Retention of Data

We retain your information only for as long as necessary to fulfill the purposes stated in this policy or as required by law.

8. Third-Party Links

Our Website may include links to third-party sites (e.g., Instagram, YouTube). We are not responsible for their privacy practices, so please review their respective policies.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised “Last Updated” date.