FAQS

Compare the difference between each of our offerings to help choose the best matcha for you. → View comparison table .
Once opened, matcha is best consumed within 3 months for its freshest taste. However, it can last up to 1–2 years if stored properly in the following conditions:

• Seal properly & tightly to prevent oxidation.
• Keep away from light and humidity.
• Store tightly sealed in the refrigerator before and after use.
All Matcha recipes are available here — Recipe Page .
Here are some tips to ensure a smooth matcha:

• Use proper tools like Chasen (whisk) and Chawan (bowl).
• Sift your matcha before whisking to remove lumps.
• Click here to watch our Matcha Whisking Technique.
Once your order is placed, it will be dispatched within 1–2 working days.

For any order-related queries, email us at contact@kienmc.com .
Working Hours: Monday – Friday (10am – 7pm)
Phone: call@kien.com
We take our packing and shipping seriously. However, if you receive a damaged or incorrect product, please contact us within 24 hours of receiving your order at care@kien.com or call us at +91-92205 59419 .